Cissy Mangrum
Is your practice team Burned Out?
Healthcare is becoming one of the leading industry where our team members (providers, leaders, clinical team, front office teams and...
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Cissy Mangrum
Mar 6, 20185 min read
Just one of the reasons why providers are so frustrated! Rule and Regulations!
This is always a sticky subject for providers and practice leaders. How providers practice medicine today in the “Bronze Age of Medicine”...
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Cissy Mangrum
Mar 5, 20182 min read
Physician Practice Leader - Are you Ready for the unthinkable?
Today, I attended a meeting geared round being prepared for the “crazy that happens in our world.” It was a fascinating meeting, and it...
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Cissy Mangrum
Mar 5, 20183 min read
Compliance Plan - Just Do it before you Regret it!
It seems every year new regulations and standards are put out by the federal government with higher penalties, and this year 2018 is no...
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Cissy Mangrum
Mar 5, 20184 min read
Incentives for the front office or billing office, ARE YOU CRAZY!
Oh man, this is a touchy subject for sure!!!! But let’s be honest, how many practices and organizations offer incentives (bonuses) to...
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Cissy Mangrum
Mar 5, 20185 min read
Expectations IS the Key Positive Results!
I absolutely believe the statement above. It is my mantra! You see setting expectations with positive reinforcements helps practices and...
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Cissy Mangrum
Mar 5, 20184 min read
Why is the checkout process necessary to increase your revenue?
Depending on who you talk to regarding the check-out process you will get three different perspectives. One is you must have a check-out...
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Cissy Mangrum
Mar 5, 20187 min read
Why should leaders understand the role of the Front Office!
Working as a front office associate in a medical office or hospital setting can be one of the most stressful and high demanding positions...
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Cissy Mangrum
Mar 5, 20188 min read
Is Scheduling a Critical part of the Revenue Cycle?
The short answer is YES. But there is so much more about scheduling than most individuals would take into account that can drive a...
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Cissy Mangrum
Mar 5, 20186 min read
Credentialing, Why you should complete the process BEFORE the provider starts!
(This one is a long one, enjoy!) Credentialing can break your revenue cycle from the beginning. Most revenue cycle leaders understand...
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Cissy Mangrum
Mar 5, 20182 min read
Where does the Revenue Cycle Truly Start? Marketing and Customer Service!
Should this question even be asked? Would you be surprised if I said, YES! Below are some of the responses I have heard about where the...
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Cissy Mangrum
Mar 5, 20181 min read
Revenue Cycle is more than Billing, What
It is so critical to understand what revenue cycle means in a practice and hospital system. How the right individual who runs your...
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