Healthcare is becoming one of the leading industry where our team members (providers, leaders, clinical team, front office teams and...

This is always a sticky subject for providers and practice leaders. How providers practice medicine today in the “Bronze Age of Medicine”...

Today, I attended a meeting geared round being prepared for the “crazy that happens in our world.” It was a fascinating meeting, and it...

It seems every year new regulations and standards are put out by the federal government with higher penalties, and this year 2018 is no...

Oh man, this is a touchy subject for sure!!!! But let’s be honest, how many practices and organizations offer incentives (bonuses) to...

I absolutely believe the statement above. It is my mantra! You see setting expectations with positive reinforcements helps practices and...

Depending on who you talk to regarding the check-out process you will get three different perspectives. One is you must have a check-out...

Working as a front office associate in a medical office or hospital setting can be one of the most stressful and high demanding positions...

The short answer is YES. But there is so much more about scheduling than most individuals would take into account that can drive a...

(This one is a long one, enjoy!) Credentialing can break your revenue cycle from the beginning. Most revenue cycle leaders understand...

Should this question even be asked? Would you be surprised if I said, YES! Below are some of the responses I have heard about where the...

It is so critical to understand what revenue cycle means in a practice and hospital system. How the right individual who runs your...